Last updated February 05, 2025
This
Privacy Notice for Pi Radiha Ltd. ("we," "us," or
"our"), describes how and why we might access, collect, store,
use, and/or share ("process") your personal information when you
use our services ("Services"), including when you:
Questions or concerns? Reading this Privacy Notice will help you understand
your privacy rights and choices. We are responsible for making decisions
about how your personal information is processed. If you do not agree with
our policies and practices, please do not use our Services. If you still
have any questions or concerns, please contact us at support@roikhik.com.
SUMMARY OF KEY POINTS
This summary provides key points from
our Privacy Notice, but you can find out more details about any of these
topics by clicking the link following each key point or by using our table
of contents below to find the section you are looking for.
What personal information do we
process? When you visit, use,
or navigate our Services, we may process personal information depending
on how you interact with us and the Services, the choices you make, and
the products and features you use. Learn more about personal information
you disclose to us.
Do we process any sensitive personal
information? Some of the information may
be considered "special" or "sensitive" in
certain jurisdictions, for example, your racial or ethnic origins, sexual
orientation, and religious beliefs. We do not process sensitive personal
information.
Do we collect any information from
third parties? We do not collect
any information from third parties.
How do we process your information? We process your informa provide, improve, and
administer our Services, communicate with security and fraud prevention,
and to comply with law. We may also process your information for other
purposes with your consent. We process your information only when we have
a valid legal reason to do so. Learn more about how we process your
information.
In what situations and with which
types of parties do we share personal information? We may share information in specific
situations and with specific categories of third parties. Learn more about
when and with whom we share your personal information.
How do we keep your information safe? We have adequate organizational and technical
processes and procedures in place to protect your personal information.
However, no electronic transmission over the internet or information
storage technology can be guaranteed to be 100% secure, so we cannot
promise or guarantee that hackers, cybercriminals, or other unauthorized
third parties will not be able to defeat our security and improperly
collect, access, steal, or modify your information. Learn more about how
we keep your information safe.
What are your rights? Depending on where you are
located geographically, the applicable privacy law may mean you have
certain rights regarding your personal information. Learn more about your
privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by
visiting https://roikhik.com/contacts, or by contacting us. We
will consider and act upon any request in accordance with applicable
data protection laws.
Want to learn more about what we do
with any information we collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
1.
WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR
PERSONALINFORMATION?
4. DO WE USE COOKIES AND OTHER
TRACKING TECHNOLOGIES?
5. HOW DO WE HANDLE YOUR SOCIAL
LOGINS?
6. HOW LONG DO WE KEEP YOUR
INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION
SAFE?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO WE MAKE UPDATES TO THIS NOTICE?
11. HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?
12. HOW CAN YOU REVIEW, UPDATE, OR
DELETE THE DATA WECOLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to
us
In Short: We collect personal
information that you provide to us.
We collect personal information that
you voluntarily provide to us when you register on the Services, express
an interest in obtaining information about us or our products and
Services, when you participate in activities on the Services, or otherwise
when you contact us.
Personal Information Provided by You. The personal information that we collect
depends on the context of your interactions with us and the Services, the
choices you make, and the products and features you use. The personal
information we collect may include the following:
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your
payment if you choose to make purchases, such as your payment instrument
number, and the security code associated with your payment instrument.
All payment data is handled and stored by bKash, Rocket and
SSLCOMMERZ. You may find their privacy notice link(s) here:
Social Media Login Data. We may provide you with the option to
register with us using your existing social media account details, like
your Facebook, X, or other social media account. If you choose to register
in this way, we will collect certain profile information about you from
the social media provider, as described in the section called "HOW DO
WE HANDLE YOUR SOCIAL LOGINS?" below.
Application Data. If you use our application(s), we also may collect
the following information if you choose to provide us with access or
permission:
This information is primarily needed
to maintain the security and operation of our application(s), for
troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you
provide to us must be true, complete, and accurate, and you must notify us
of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol
(IP) address and/or browser and device characteristics — is collected
automatically when you visit our Services.
We automatically collect certain
information when you visit, use, or navigate the Services. This
information does not reveal your specific identity (like your name or
contact information) but may include device and usage information, such as
your IP address, browser and device characteristics, operating system,
language preferences, referring URLs, device name, country, location,
information about how and when you use our Services, and other technical
information. This information is primarily needed to maintain the security
and operation of our Services, and for our internal analytics and
reporting purposes.
Like many businesses, we also collect
information through cookies and similar technologies.
The information we collect includes:
Google API
Our use of information received from
Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve,
and administer our Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also process your information
for other purposes with your consent.
We process your personal information
for a variety of reasons, depending on how you interact with our Services,
including:
3. WHEN AND WITH WHOM DO WE SHARE
YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described
in this section and/or with the following categories of third parties.
Vendors, Consultants, and Other
Third-Party Service Providers. We may
share your data with third-party vendors, service providers, contractors,
or agents ("third parties") who perform services for us or
on our behalf and require access to such information to do that work.
The categories of third parties we may
share personal information with are as follows:
We also may need to share your
personal information in the following situations:
4. DO WE USE COOKIES AND OTHER
TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to
collect and store your information.
We may use cookies and similar
tracking technologies (like web beacons and pixels) to gather information
when you interact with our Services. Some online tracking technologies
help us maintain the security of our Services and your account, prevent
crashes, fix bugs, save your preferences, and assist with basic site
functions.
We also permit third parties and
service providers to use online tracking technologies on our Services for
analytics and advertising, including to help manage and display
advertisements, to tailor advertisements to your interests, or to send
abandoned shopping cart reminders (depending on your communication
preferences). The third parties and service providers use their technology
to provide advertising about products and services tailored to your
interests which may appear either on our Services or on other websites.
Specific information about how we use
such technologies and how you can refuse certain cookies is set out in our
Cookie Notice.
Google Analytics
We
may share your information with Google Analytics to track and analyze the
use of the Services. The Google Analytics Advertising Features that we may
use include: Remarketing with Google Analytics, Google Analytics Demographics
and Interests Reporting and Google Display Network Impressions Reporting.
To opt out of being tracked by Google Analytics across the Services,
visit https://tools.google.com/dlpage/gaoptout You can opt out of
Google Analytics Advertising Features through Ads Settings and Ad Settings
for mobile apps. Other opt-out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information
on the privacy practices of Google, please visit the Google Privacy &
Terms page.
5. HOW DO WE HANDLE YOUR SOCIAL
LOGINS?
In Short: If you choose to register or log in to our Services
using a social media account, we may have access to certain information
about you.
Our Services offer you the ability to
register and log in using your third- party social media account details
(like your Facebook or X logins). Where you choose to do this, we will
receive certain profile information about you from your social media
provider. The profile information we receive may vary depending on the
social media provider concerned, but will often include your name, email
address, friends list, and profile picture, as well as other information
you choose to make public on such a social media platform.
We will use the information we receive
only for the purposes that are described in this Privacy Notice or that
are otherwise made clear to you on the relevant Services. Please note that
we do not control, and are not responsible for, other uses of your
personal information by your third-party social media provider. We
recommend that you review their privacy notice to understand how they
collect, use, and share your personal information, and how you can set
your privacy preferences on their sites and apps.
6. HOW LONG DO WE KEEP YOUR
INFORMATION?
In Short: We keep your information for as long as necessary
to fulfill the purposes outlined in this Privacy Notice unless otherwise
required by law.
We will only keep your personal
information for as long as it is necessary for the purposes set out in
this Privacy Notice, unless a longer retention period is required or
permitted by law (such as tax, accounting, or other legal requirements).
No purpose in this notice will require us keeping your personal
information for longer than six (6) months past the termination of the
user's account.
When we have no ongoing legitimate
business need to process your personal information, we will either delete
or anonymize such information, or, if this is not possible (for example,
because your personal information has been stored in backup archives),
then we will securely store your personal information and isolate it from
any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION
SAFE?
In Short: We aim to protect your personal information through
a system of organizational and technical security measures.
We have implemented appropriate and
reasonable technical and organizational security measures designed to
protect the security of any personal information we process. However,
despite our safeguards and efforts to secure your information, no
electronic transmission over the Internet or information storage
technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third
parties will not be able to defeat our security and improperly collect,
access, steal, or modify your information. Although we will do our best to
protect your personal information, transmission of personal information to
and from our Services is at your own risk. You should only access the
Services within a secure environment.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In
Short: You
may review, change, or terminate your account at any time, depending on
your country, province, or state of residence.
Withdrawing your consent: If we are relying on your
consent to process your personal information, which may be express and/or
implied consent depending on the applicable law, you have the right to
withdraw your consent at any time. You can withdraw your consent at any
time by contacting us by using the contact details provided in the section
"HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However,
please note that this will not affect the lawfulness of the processing
before its withdrawal nor, when applicable law allows, will it affect the
processing of your personal information conducted in reliance on lawful
processing grounds other than consent.
However,
please note that this will not affect the lawfulness of the processing
before its withdrawal nor, when applicable law allows, will it affect the
processing of your personal information conducted in reliance on lawful
processing grounds other than consent.
Opting out of marketing and
promotional communications: You can unsubscribe from our marketing and promotional
communications at any time by clicking on the unsubscribe link in the
emails that we send, replying "STOP" or "UNSUBSCRIBE"
to the SMS messages that we send, or by contacting us using the details
provided in the section "HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?" below. You will then be removed from the marketing lists.
However, we may still communicate with you — for example, to send you
service-related messages that are necessary for the administration and use
of your account, to respond to service requests, or for other
non-marketing purposes.
Account Information
If
you would at any time like to review or change the information in
your account or terminate your account, you can:
Upon your request to terminate your
account, we will deactivate or delete your account and information from
our active databases. However, we may retain some information in our files
to prevent fraud, troubleshoot problems, assist with any investigations,
enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by
default. If you prefer, you can usually choose to set your browser to
remove cookies and to reject cookies. If you choose to remove cookies or
reject cookies, this could affect certain features or services of our
Services.
If you have questions or comments
about your privacy rights, you may email us at support@roikhik.com.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile
operating systems and mobile applications include a Do-Not-Track
("DNT") feature or setting you can activate to signal your
privacy preference not to have data about your online browsing activities
monitored and collected. At this stage, no uniform technology standard for
recognizing and implementing DNT signals has been finalized. As such, we
do not currently respond to DNT browser signals or any other mechanism
that automatically communicates your choice not to be tracked
online. If a standard for online tracking is adopted that we must follow
in the future, we will inform you about that practice in a revised version
of this Privacy Notice.
10. DO WE MAKE UPDATES TO THIS NOTICE?
In
Short: Yes,
we will update this notice as necessary to stay compliant with relevant
laws.
We
may update this Privacy Notice from time to time. The updated version will
be indicated by an updated "Revised" date at the top of this
Privacy Notice. If we make material changes to this Privacy Notice, we may
notify you either by prominently posting a notice of such changes or by
directly sending you a notification. We encourage you to review this
Privacy Notice frequently to be informed of how we are protecting your
information.
11. HOW CAN YOU CONTACT US ABOUT
THIS NOTICE?
If
you have questions or comments about this notice, you may email us at support@roikhik.com
or contact us by post at:
Pi Radiha Ltd.
Narayankandi, Harinakundu, Jhenaidah-7310, Bangladesh.
Phone: +8801911960470
Email: support@roikhik.com
12. HOW CAN YOU REVIEW, UPDATE, OR
DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please visit: https://roikhik.com/contacts.
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